The management of staff absenteeism is perhaps one of the more complex and sensitive issue that a supervisor has to regularly confront. This workshop focuses on managing and controlling costly turnover and absenteeism which, if excessive, can significantly impact business profitability and quality of products or services. Topics include computing absence and turnover rates, determining their costs, determining and analyzing their causes and instituting positive measures to increase employee retention and attendance. Methods discussed cover a spectrum of sound personnel practices. Upon completion of this workshop, you will have a strong understanding of the causes of turnover and absenteeism, knowledge in how to analyze the extent of it, and a strategy to address and reduce it.